DS Assistance
DS ASSISTANCE
DS Roadside Assistance
In the event of a breakdown call DS Roadside Assistance on 0800 877 8455 - (option 6), lines are open 24 hours a day across the UK and Europe.
Provided cover includes:
• Roadside Assistance
• Recovery
• Assistance At Home
• Onward Travel
• European Cover
Petrol, Diesel & Hybrid vehicles: All new DS vehicles are covered, free of charge, for 3 years starting from the date of registration.
Electric vehicles: Are covered, free-of-charge, for 3 years or 100,000 (whichever occurs first), starting from the date of registration.
If you sell your vehicle within the free cover period, the remaining cover is transferred to the new owner.
Complimentary RAC Roadside Assistance
With every DS Service*
After every service of your DS by us you will receive 12 months Complimentary RAC Roadside Assistance*. In the unlikely occurrence of a breakdown, RAC's mobile patrols will attempt to repair the issue roadside or transport you to your nearest DS Retailer.
*At participating retailers only. View participating retailers here
Full Terms and Condition can be downloaded here.
DS Accident Assist
It’s bad enough having an accident, without the extra hassle of sorting out the repairs and dealing with your insurer. So, why not let us help you at no extra cost?
Our trusted repair partner, Vizion, provides the opportunity for you to book your repair and choose from a nationwide network of quality DS repair centres and provide an intuitive solution to monitor the progress of your repair. Vizion will even contact your insurance company for you too.
Whether you would simply like an estimate for repair or wish to go through the insurance company, simply call us on 0800 877 8455 and provide us with some details of your incident and a member of the team will go through the options and direct you on how to select your repairer.
You can also call us for any accident advice you may need about your DS - we're always here and happy to help.
With DS Accident Assistance, you can be assured of assistance:
• Organise vehicle recovery if your DS is immobile or unsafe to drive*
• Provide you with the choice of which DS Approved Repair Centre you wish to use
• Immediate digital notification to your selected DS Approved Accident Repair Centre
• Have your car assessed by DS trained specialists
• Produce a repair quote for you and your insurer
• Liaise with the Insurer regarding your incident and seek Authority for repair and vehicle recovery costs should you wish to claim
• See that repairs are carried out to the highest standards, using only DS Genuine Parts, so your warranty isn’t affected
• Track you repair via our online Repair Hub
• Organise a car for you to drive while yours is off the road (a like-for-like** model if the accident wasn’t your fault, and a courtesy car if it was)
* Vehicle Recovery costs are chargeable, but in most cases will be covered by the insurer.
** like-for-like is based on engine size and car group, rather than exact make and model.